Our Process
Full-Cycle Clinical Service in China
Starting from overseas medical record collection and pre-arrival assessment, we deliver a seamless end-to-end clinical journey for international patients.
Full-Cycle Clinical Service in China
A seamless route from pre-arrival assessment to ongoing follow-up.
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01
Medical Record Collection & Pre-Arrival Assessment
Gather overseas medical histories, imaging, lab results and treatment records; translate and standardize documents. Chinese specialists conduct feasibility review and provide a projected treatment plan, timeline and cost range.
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02
Specialist Booking & Pre-Visit Preparation
Match appropriate specialists, secure outpatient appointments and hospital beds. Complete international-patient registration and brief patients on local hospital rules.
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03
Outpatient Consultation
Provide medically trained bilingual accompaniment for consultation, hospital registration and payment. Accurately convey patient conditions and the doctor’s diagnosis to define further examination plans.
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04
Examination Arrangement & On-Site Escort
Arrange imaging, lab tests and endoscopy. Provide on-site escort and bilingual interpretation of all test reports for attending physicians.
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05
MDT Multi-Disciplinary Consultation
Organize a joint expert panel for complex conditions. Summarize comprehensive advice and explain the pros and cons of each treatment option.
Optional for complex cases.
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06
Treatment Plan & Informed Consent
Explain treatment options, expected outcomes, risks, duration and costs. Ensure full patient understanding for informed decision-making.
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07
End-to-End Hospitalization & Surgery Support
Assist with admission and bed allocation. Provide bilingual support for ward rounds, pre-operation briefing, surgery updates and postoperative instructions. Share health status with overseas family members.
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08
In-Hospital Treatment & Medication Management
Support medication, interventional therapy, chemoradiotherapy and other therapies. Translate medication instructions, dosage, side effects and contraindications.
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09
Discharge & Bilingual Medical Record Handover
Handle discharge settlement. Compile discharge summary, surgical notes, pathology, imaging and other documents, and deliver a complete bilingual medical dossier. Advise on rehabilitation, medication, follow-up and emergency protocols.
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10
Rehabilitation & Ongoing Follow-Up
Coordinate post-hospital rehabilitation and schedule return visits. Offer online follow-up and medical-record exchange between Chinese and overseas doctors to sustain continuity of care.
Core value
Core Value
01Remove language and procedural barriers, turning complex cross-border medical travel into a clear, manageable journey.
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