Full-chain coordination
We build a professional bridge connecting international patients, authoritative medical expertise and practical local support in China. Covering the full-chain medical journey to China: pre-arrival medical assessment & travel preparation, on-ground reception, end-to-end clinical support, rehabilitation & follow-up, discharge document delivery and post-return home care. We break down complex cross-border medical procedures into clear, manageable steps, removing barriers of language, policy and logistics, to deliver a coherent, transparent and reassuring medical experience for international patients.
Five service modules
Collect and translate overseas medical records, conduct clinical feasibility review; match specialists and hospitals; offer remote pre-consultation & second-opinion service; assist with medical invitation letters and medical-visa guidance; plan travel itinerary and provide estimated timeline & cost.
Airport pick-up & drop-off, hotel/apartment arrangement; temporary accommodation registration; build complete bilingual patient files; local transportation & daily-life guidance.
Full-time medically-trained bilingual accompaniment; consultation & examination escort; MDT multi-disciplinary consultation coordination; bilingual informed-consent communication for treatment plans; hospitalization & surgery coordination; administrative assistance for payment & appointment; complete translated medical records upon discharge.
Coordinate rehabilitation & physiotherapy resources; schedule follow-up visits, bilingual report interpretation; medication guidance; provide emergency contact channels for post-hospital care.
Provide standardized bilingual full medical dossier for local doctors back home; online recovery follow-up; priority arrangement for future re-visits; facilitate medical record exchange between Chinese and overseas physicians to ensure continuity of care.
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