OrigMd Medical Group Privacy Policy

This Privacy Policy applies to the official website, online medical questionnaire and cross‑border medical travel services of OrigMd Medical Group. It describes how we collect, use, store and protect your personal data and health‑related information.

Personal & Contact Data

Full name, nationality, email address, WhatsApp or other contact details, information of accompanying family members.

Health & Medical Data

Information you voluntarily submit via medical questionnaire: current symptoms, medical history, medication records, allergy history, lab reports, imaging files (DICOM / PDF), pathology & genetic test results and treatment expectations.

Website Log Data

Anonymous browsing logs, browser type and approximate region for website operation statistics. No invasive tracking.

All data are submitted voluntarily by you. We do not passively collect sensitive health data.

Your data will only be used for purposes related to your medical travel request:

• Conduct pre‑arrival medical assessment for your treatment in China;
• Share documents with cooperating Chinese hospitals and licensed specialists for case review;
• Deliver coordination services including appointment, reception and patient accompaniment;
• Communicate service progress and respond to your inquiries;
• Comply with applicable legal requirements.

Your medical records will not be used for commercial advertising.

Full or de‑identified medical documents may be shared with Chinese hospitals and specialists only when necessary to process your medical request.

We will not sell or rent your personal or health data to third‑party commercial entities without your explicit written consent.

Disclosure may happen if required by law or legal authority.

Submitted medical files are stored in encrypted form, accessible only to authorized internal medical & operation staff.

Retention period: records will be kept for legally required duration after service completion, then anonymized or securely deleted.

Cross‑border data transfer: data submitted from overseas will be transferred to servers located in China for specialist review. By submitting the questionnaire, you consent to this cross‑border transfer.

You have the right to:

• Access your personal and medical records we hold;
• Request correction of inaccurate data;
• Request deletion of your personal and medical files;
• Opt‑out of further communications.

Submit your request via the website contact form “Tell us what you need”.

Medical information of minors shall only be submitted with guardian authorization.

Only essential functional cookies are used. No third‑party advertising tracking cookies.

This policy may be updated from time to time. Revised version will be posted on this page without individual notification.

Please reach out via our website contact channel for any privacy‑related questions.